Last updated: April 28, 2026
Veteran Van Lines (“Company,” “we,” “us,” or “our”) owns and operates https://veteranvanlinesmoving.com (the “Website”) and provides moving and related services (the “Services”). By accessing or using our Website or Services, you agree to the collection, use, and processing of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal contact information, such as your full name, phone number , email address [email protected], and service address when you request a quote or get in touch with us.
Moving-related information, including pickup and delivery addresses, move type and size, preferred dates, household inventory details, and any special instructions you provide.
Technical and usage data, such as your IP address, browser type, device information, pages visited, time spent on the Website, and referral sources. This information is collected automatically through cookies, server logs, and similar technologies.
Communication records, including messages submitted via contact forms, emails sent to [email protected], and phone conversations with our team at .
We do not intentionally collect sensitive personal information unless it is voluntarily provided by you and necessary for delivering the Services.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing accurate quotes, confirming bookings, and delivering our moving and related Services.
Responding to your inquiries, scheduling moves, and offering customer support.
Processing payments securely and protecting against fraud.
Operating, maintaining, and continuously improving our Website and Services, including performance analysis.
Complying with applicable legal obligations and responding to lawful government requests.
We may also send you important service-related updates, appointment reminders, and occasional promotional communications. You can opt out of marketing messages at any time.
3. Legal Grounds for Processing
Depending on applicable law, we process your personal information based on one or more of the following legal bases:
Your consent (for example, when you submit a contact form or agree to receive marketing communications).
Performance of a contract, where processing is necessary to provide the Services you have requested.
Compliance with legal and regulatory obligations.
Our legitimate business interests, such as improving our Services, ensuring security, and preventing fraud, provided these interests do not override your fundamental rights and freedoms.
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
Remember your preferences and enhance your browsing experience.
Analyze website usage and performance to improve our services and user experience.
Maintain the security of the Website and detect suspicious or unauthorized activity.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features on the Website.
5. How We Share Your Information
We share your personal information only in the following limited circumstances:
With trusted third-party service providers (such as payment processors, hosting services, analytics providers, and communication tools) who are contractually obligated to protect your data.
With professional movers, subcontractors, or business partners when necessary to fulfill the moving services you requested.
When required by applicable law, court order, or governmental authority.
In the event of a merger, acquisition, asset sale, or other business transfer involving the transfer of personal information.
We do not sell your personal information. Where any transfer may be considered a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out preferences.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, misuse, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Once no longer needed, we will securely delete or anonymize your data.
8. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the following rights:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information, subject to applicable legal exceptions.
Object to or request restriction of certain processing activities.
Withdraw your consent for marketing communications or certain data processing activities.
To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before fulfilling your request.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at [email protected].
9. Children’s Privacy
Our Website and Services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
10. Links to Third-Party Websites
Our Website may contain links to third-party websites that are not owned or operated by us. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on https://veteranvanlinesmoving.com with an updated “Last updated” date. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
By email: [email protected]
Via the contact form on https://veteranvanlinesmoving.com